Making a Delivery
发货
A: Modern Company, this is Tony. How may I help you?
A:现代公司,我是托尼。您需要什么帮助吗?
B: I’d like to inquire about a delivery.
B:我想查询发货。
A: Do you have your reference number at hand?
A:您手上有发货号吗?
B: Yes, it’s GVXS 319776.
B:有,是GVXS 319776。
A: And your last name, please?
A:请问您贵姓?
B: It’s Porter.
B:波特。
A: Thank you. What is your inquiry about?
A:谢谢。您有什么问题?
B: I ordered three plastic storage containers one month ago and they still haven’t arrived.
B:一个月前我订购了3个塑料储存柜,但至今尚未收到。
A: I’m so sorry. Let me look into this for you.
A:非常抱歉。让我帮您查查。
B: Thank you.
B:谢谢你。
A: I see. It looks like they tried to deliver them three times but no one was home. Would you like to schedule another delivery?
A:弄清楚了。看样子他们已经送了3次货,但一直没人在家。您想再定一次送货时间吗?
B: Yes, how about this Thursday at 3:00 PM?
B:是的,本周四下午3点怎么样?
A: That’s fine.
A:没问题。
B: Thank you!
B:谢谢你!