A Printed Collection Letter

Dear Sir/Madam

ACCOUNT NUMBER    

According to our records you have not settled this account, despite several reminders.

The enclosed statement shows the amount owing to be £     .

We hope to receive an early settlement of this account.

Yours faithfully

Personalised Collection Letters

(a1) To a Regular Payee

Dear Mr Farrelly

ACCOUNT NUMBER 6251

As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we have not received payment of this account, which is already two months overdue.

We are attaching another statement of account dated 31 May showing a balance owing of £1,505.67.

We hope to receive prompt payment.

Yours sincerely

(b1) To a New Customer

Dear Mrs Yap

ACCOUNT NUMBER 5768

Unfortunately, we have not received payment of the balance of £560.55 due on our statement for December. A copy is enclosed.

We must remind you that unusually low prices were quoted to you on the understanding that you would make early settlement.

I’m sure this is an oversight, and hope to receive your payment within the next few days.

Yours faithfully

(c1) To a Customer Who Has Sent a Part Payment

Dear

Thank you for your letter of 8 March enclosing a cheque for £500 in part payment of the balance due on our February statement.

Your payment leaves an unpaid balance of £825,62. As our policy is to work on small profit margins, we are unable to grant long-term credit facilities.

We are sure you will understand if we ask for immediate payment of this balance.

Yours sincerely