(a3) Following Letter (a2)

Dear Mr Farrelly

ACCOUNT NUMBER 6251

We do not appear to have received replies to our two previous requests of 5 and 16 July for payment of £l, 505.67 still owing on this account.

We have no wish to be unreasonable, but at this stage we feel we must insist on immediate payment. If we do not receive payment by 7 August, we will have no choice but to take other steps to recover this amount.

We sincerely hope this will not become necessary.

Yours sincerely

(b3) Following Letter (b2)

Dear Mrs Yap

I am sorry we have not heard from you in reply to our two letters of 18 February and 2 March regarding the £560.55 due on our December statement. We had hoped that you would at least explain why the account continues to remain unpaid.

I am sure you will agree that we have shown every consideration in the circumstances. Unfortunately, we now have no further choice but to take other steps to recover the amount due.

We are most anxious to avoid doing anything through which your credit a reputation might suffer. Therefore, even at this late stage we are prepared to give you a further opportunity to put matters right.

We are willing to give you until the end of this month to clear your account.

Yours faithfully

(c3) Following Letter (c2)

Dear

We are disappointed not to have heard from you since our two letters of 10 and 23 March reminding you of the balance of £825.62 still owing on our February statement.

This is all the more disappointing because of our past good relationship over many years.

In the circumstances, unless we hear from you within 10 days we shall have to consider seriously the further steps we could take to obtain payment.

Yours sincerely